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Characters not saving

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Molior Rs
Characters not saving

Our project currently has 2 servers, one working fine, the other not so.

Our new server and soon to be main server (meant for today), is not saving characters.

You could create a character, do some actions, log out, log back in and the character is gone completely.

Our server admin is stating there's no issues on their end, and we've recently had a export script inplanted (unsure how it was working before hand lol).

Has anyone ran into this issue before? I'm not the best with MySQL, nor am I a programmer, so I'm pretty much stumped how over 6 years of working on our project, this has finally became an issue.

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